GoldenWear Apparel

JOIN OUR EMAIL LIST

We would like to let you know when our new collections are launched at GoldenWear, or when we have news that we think you’d like to know. If you would like to be included on these emails, please enter your email address below. Be assured that we will not sell your name to any outside company and will honor your desire to unsubscribe at your request.

EXCHANGE and RETURN MERCHANDISE

Easy! We understand if you need a different size or color, or that is just “wasn’t you.” Any item can be returned within 30 days from the date you receive your purchase. GoldenWear will issue an exchange or refund of the purchase price of the returned merchandise. Merchandise must be in pristine condition, with tags, and no make-up stains or signs of use. We do not accept items that were worn or damaged due to improper handling or customer negligence.  No returns are accepted except for damaged items and without prior authorization.  A return authorization number must accompany all returns prior to shipment;  Authorized returns or exchanges must be shipped postage paid.  Unauthorized returns or merchandise returned in non-saleable condition will not be accepted.  Refused shipments will be considered an unauthorized return of merchandise. Sorry, shipping and handling charges are not refundable. Please allow 14 days to receive and process returns and credits.
Click here to download GoldenWear Return Form

SHIPPING POLICY

All in stock items will be shipped 1-2 business days from receipt of order. Items not in stock will ship subject to availability. Interested customers will be notified by email of availability.

WHOLESALE

If you have a user account, please log in. This section is for wholesale customers only. If you are interested in becoming a wholesale customer please create a new account. If approved, we will send you a password to access this section of the site. If you have questions, please email us.

PRIVACY POLICY

Our Privacy Policy reflects our commitment to your privacy. We make commercially reasonable efforts to keep confidential any personal information you provide to us through our website, email, or participation in promotions that we may have from time to time.
What information does GoldenWear collect?
We do not collect any of your personal information (for instance name, address, email, telephone number, etc.) unless you specifically and actively give us that information. For example, if you send us an email asking for information, fill out the information request form on our website, sign up for our mailing list, or purchase a product from us, we will add you to our database list of people interested in GoldenWear. We may use the information you provide to us to contact you directly about products we believe may be of interest to you. We do not give away, trade, or sell any identifiable user information to any unaffiliated third parties. You can remove yourself from our mailing list at any time.
Who sees my information?
GoldenWear employees may see your information when it is necessary in order to fulfill your requests. We do not give or sell any user information to any unaffiliated third parties. An affiliated third party, such as an order fulfillment or sweepstakes fulfillment house, may be provided your information in order to fulfill a request by you. From time to time, we engage third parties to help us manage the content of pages on the GoldenWear website or to fulfill customer requests, such as forwarding a sample, a prize, or completing an order. These third parties are also committed to keeping your personal information private and share our commitment in the protection of your privacy.
Can I remove myself from the GoldenWear mailing list?
Yes, definitely. Each email we send to you that is not a reply to a direct request from you, will contain information on how to unsubscribe from our database. We make every effort to honor unsubscribe requests within 10 days. GoldenWear makes reasonable efforts to comply with the Federal CAN-SPAM Act.
What about links to other sites posted on the GoldenWear site?
We may provide links to other sites from our site, for instance, for press articles or links we believe may be of interest to you. We try to reference only reputable sites, but obviously we don’t have control over other organizations’ policies. So if you choose to access those sites, unfortunately we cannot be responsible for the privacy practices or the content of such websites, and we encourage you to check the other sites’ privacy policies on their home page.
Are browser cookies used?
Our site uses cookies, but does not require the use of cookies. Cookies are information contained in your browser. The cookies track and store information that does not identify you personally (for instance what page did you just come to, what browser version are you using, etc.) to help us make the website more user-friendly. If you disable cookies, you may disable parts or functions of our site. If you would like to customize your browser cookies, the help section on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to be notified when a new cookie is accepted, how to erase cookies, etc.
Children
This site is not directed at children under the age of 18, and accordingly, we request that children do not access this site. GoldenWear has no reasonable basis to believe that children interact with this site.
What about changes to the privacy policy?
All changes to the privacy policy will be posted on this page in a reasonably prominent typeface. As a general rule, we do not send individual notifications about changes to our policy. Accordingly, we encourage you to check back periodically.